Terms and Conditions

Thank you for your interest in participating in VIVAcroyoga.

Before you proceed to purchase tickets, we strongly recommend you go through the following terms and conditions:

• In this section, the word ‘purchaser’ refers to you – the person who will buy the tickets to VIVAcroyoga. On the other hand, ‘our,’ ‘us,’ ‘we,’ ‘issuer,’ and similar terms will indicate the organizers of VIVAcroyoga.
• By opting to purchase, allocate or possess tickets to VIVAcroyoga, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets.
• Please note that VIVAcroyoga reserves the right to make changes, revisions, and amendments or add/remove sections from this set of terms and conditions without any prior notification to you. Such changes will be duly reflected on the organizer’s website (vivacroyoga.com). These changes will relate to the date of purchase of VIVAcroyoga tickets.
• The price of one VIVAcroyoga ticket is clearly stated on the website. This figure is non-negotiable.
• The ticket you purchase represents a revocable license for you to access Conservatoire d’Art Dramatique et Musique during the event, based on the ticket you’ve purchased. VIVAcroyoga is scheduled from JUNE 9-16, 2025. The license includes the revocable right to attend VIVAcroyoga. This license can be revoked at any time by the issuer at its sole discretion without any prior notifications or compensation options. If the license is revoked, you will not be granted entry to the venue.
• The bearer has to assume full responsibility for the tickets once (s)he receives them. VIVAcroyoga has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way, but will do their best to reissue the lost ticket(s) upon request.
• Kindly note that vivacroyoga.com is the sole authorized source for purchasing tickets. If you obtain your ticket(s) from any other source, you take on the risk of those tickets turning out to be counterfeit or reported to be stolen. The issuer can dishonour such stolen/counterfeit tickets and declare them void. Please note that tickets can be resold to another party if the organizers are informed of the new participant and they have completed the waiver form.
• The VIVAcroyoga tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. 
• VIVAcroyoga tickets cannot be redeemed against cash, credits, or other benefits.
• VIVAcroyoga has the right to investigate if there has been any violation of the ticketing terms and conditions. 
• The event service will be deemed to have been delivered as soon as VIVAcroyoga starts. From that point on, no refund requests will be entertained.
• If you cannot access the venue due to delays, federal regulations, organizer policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.
• If VIVAcroyoga is cancelled in its entirety due to any unforeseen circumstances, VIVAcroyoga has the sole and absolute right to:
  • i) reschedule the event, or
  • ii) issue a partial/full refund, or
  • iii) not issue any refunds.

Please note that the issuer’s decision in such cases will be deemed final and binding.

• If VIVAcroyoga is cancelled due to any factors or causes not in the issuer’s control, the latter will offer a partial or full refund, postpone the event, or provide a comparable ‘make good’ option. These factors will include but are not limited to natural disasters, federal/state announcements, strikes, and the like. 
• If VIVAcroyoga has to be rescheduled to other dates, you will not be eligible for refunds. In case the event is fully cancelled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.
• Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds must be borne by the purchaser.
• All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.
• VIVAcroyoga is a ‘rain or shine’ event. 
• By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older when buying the ticket(s). The ‘minimum age’ for attending is 18.
• You may be required to produce the ticket and a valid identification document (ID) when entering the event venue. By presenting an ID, you confirm that all details present on it are accurate and updated.
• By purchasing tickets and presenting them at the venue, you consent to VIVAcroyoga collecting certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.
• VIVAcroyoga does not take any responsibility for personal/financial damages caused to you at the venue or for any items lost/stolen/misplaced. Financial reimbursement claims on these counts will not be entertained.
• VIVAcroyoga follows a standard ‘zero-tolerance policy’ towards unauthorized drug usage or carrying at the venue, AND towards any type of behaviour/actions that can be interpreted as lewd, obscene, hate crimes, racism, sexism, homophobia, anti-trans behaviour, etc. If you are found in possession of prohibited items and/or if you indulge in any objectionable action, including inappropriate touch, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.
• Please note that you purchase tickets of your own free will. As such, you do not have the right to initiate a chargeback claim or dispute with the provider of the credit card/debit card used for the transaction. Further refund/return/cancellation requests will not be entertained either.
• In all disputes between the ticket-bearer and the ticket-issuer, the latter’s decision will be deemed final. If a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

We hope you will have a great time at VIVAcroyoga.